PokerStars released client update version 7. TableScanner is currently only compatible with version 6. To use TableScanner with PokerStars you will need to revert to their v6 software:

A) Open PokerStars and click Settings:


B) Click Global > Revert to PokerStars 6 option (1) then click the Revert Software button (2)


If you want to be notified when v7 support is added for TableScanner please send an email to and include "Notify Me When HM-7712 Is Resolved" in the subject line and body of the email.