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  1. #1
    Junior Member
    Join Date
    Jul 2018
    Posts
    3

    Default TN2 not working for pokerstars.cz

    Hi SNG sensei not working for me on pokerstars.cz, i can see how many bbs i play for example but sn sensei not working. thanks

    TNLogs-LAPTOP-RB17E31H-urbis-636664958789417373.zipIMG_20180706_174553.jpgIMG_20180706_174544.jpg

  2. #2
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    1,003

    Default

    Hi,

    From the logs you are using an old version, please go to the setup tab and enable I want beta updates then restart TN2.

  3. #3
    Junior Member
    Join Date
    Jul 2018
    Posts
    3

    Default

    still not working for me, any other advice please?

  4. #4
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    1,003

    Default

    Quote Originally Posted by whipEr View Post
    still not working for me, any other advice please?
    Hi,

    We will need a fresh log, what errors are you getting? Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

  5. #5
    Junior Member
    Join Date
    Jul 2018
    Posts
    3

    Default

    Quote Originally Posted by Ninja Support View Post
    Hi,

    We will need a fresh log, what errors are you getting? Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.
    sent. thank you

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