I can't open HM, help please !

[mezmerize]

hello, when i try to open HM, it show a error

'An error occured while reading the config /holdem manager.config file: Element racine manquant
Holdem manager will now backup the old config and create a new one for you'
But HM not create a new config for me....
Thanks for your help.

[morny]

Close HM and go to C:\Program Files\RVG Software\Holdem Manager\Config and delete the holdemmanager.config file and then restart HM, youll need to resetup your auto import folders again and your settings within the options in HM however your hud layouts will be intact

[mezmerize]

Close HM and go to C:\Program Files\RVG Software\Holdem Manager\Config and delete the holdemmanager.config file and then restart HM, youll need to resetup your auto import folders again and your settings within the options in HM however your hud layouts will be intact

I don't have holdemanager.config.......

[morny]

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...demmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

[mezmerize]

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...demmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

Holdem manager run, but I don't understand 9) and 10) and I don't have the hands of today and yesterday.

[mezmerize]

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...demmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

Holdem manager run, but I don't understand 9) and 10) and I don't have the hands of today and yesterday.
And the HUD doesn't work

[morny]

In step 1 you should have copied the config folder before deleting the RVGsoftware folder, now you need to take that folder and overwrite it so your old settings will be returned.