I cant open HM please help
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  1. #1
    Junior Member
    Join Date
    Apr 2009
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    1

    Default I cant open HM please help

    whuen i try to open HM, it show a error

    "an error occurred while loadiong the prefs files: Falta el elemento raiz"


    I unistall and istall but nothing hapends. Please Help

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Please close down HM, the go to C:\Program Files\RVG Software\Holdem Manager\Config and look for a file called prefs.xml and delete this then reboot HM and it should be fine
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