HM1.12.05 not importing all SNG's Pokerstars
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  1. #1
    Senior Member
    Join Date
    Jul 2008
    Posts
    236

    Default HM1.12.05 not importing all SNG's Pokerstars

    Hi
    I played this morning 4 7usd SNG (fifty/50)
    Only 2 are imported in HM1.12.05
    (I tried to import them also from the acrchive - no succes )


    HM2 Imported ALL 4

    If needed I can send the data of this 4 sng's
    (attached to an email )

    thxx 4 ur time
    piet

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup
    and make sure the summaries are also imported.
    Try importing the handhistories into a new database.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Senior Member
    Join Date
    Jul 2008
    Posts
    236

    Default

    Hi
    I read the pokerstars setup
    and created a new database !!!

    Also now NOT all the SNG's I played today are imported

    Again , I can send you a zip-file by email , containing HH from yesterday and today

    Import is NOT going OK for these days ( started after the upgrade to HM1.12.05 !!!!)

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Is your PokerStars lobby language in English, and the handhistories are saved in English.

    Also set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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