Hope screen tells everything
What do I have setup incorrect?
Non-tracking / Bad tracking results of SNGs
Hope screen tells everything
What do I have setup incorrect?
Played on PokerStars?
What type of games?
Did you also reimport the summary files.
Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup
Since you've played more than 200 (you can only request your last 200 in the PokerStars lobby) email PokerStars and request all your results.
Run a import from file on the .html file they sent you.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Played on PS, 45-180mansi.
I didnt have setup saving summary.
I have just set it and gonna try.
they sent me .xlsx file. How can I import it into holdem manager?
Run a import from file on it.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Cant do this. It is .xlsx type of file
When i choose "Import File(s)" option, can choose only "hand history" type of files.
They should have sent you a .html file with your results.
Can you try emailing them again.
If they claim they can only sent you the .xmls file, email us the the file to support@holdemmanager.com
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
It works correctly now.
Thank you very much
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