My personal stats have disappeared?
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  1. #1
    Junior Member
    Join Date
    Aug 2008
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    Default My personal stats have disappeared?

    When I open HEM, and go to the Cash Games, Reports tab, no stats show up for me and my personal player name. Other player's stats show up, but not mine. I have hands in the other tabs including Sessions and Graphs. But, I do not show up in the Players tab when I run a players report. I have cleared the filters, but nothing seems to help. It's as if I disappeared in the Reports and Players tab, but still show up everywhere else. Do you have any suggestions?

  2. #2
    Tech Support Manager morny's Avatar
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    Default

    Try using a new database and see if they show up there so we can rule out a corrupt database:

    http://208.109.95.123/faq/?f=146
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
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    Aug 2008
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    Default

    Morny,

    Thanks for the reply, but now I have another problem. I tried updating to 1.06.01p because I thought that might fix the problem. Well, now I can't even get HEM to open. I "updated" the database, and then clicked on the OK message and now I get the following error:

    "An error occurred while updating you DB: ERROR: 23505: could not create unique index
    Please close down any programs accessing the database and relaunch Holdem manager."

    I don't think I have any other programs running that are accessing the database, but when I try to relaunch HEM, I get the same message over and over again.

    Once I get HEM opened again, I'll try to create a new database to see if it will display my stats in the new DB...I just obviously have to get it opened first.

    Please help. Thanks!!!

  4. #4
    Tech Support Manager morny's Avatar
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    Try a reboot in case some program has the database locked rebooting should clear that. Also make sure the likes of EV graph, PT etc are all closed.
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
    Junior Member
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    Aug 2008
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    Default

    I rebooted and started HEM and got the same message. FYI, I also got a "timeout" error message earlier this evening when I was updating the db. I'm not sure if that matters muhch or not.

  6. #6
    Junior Member
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    Aug 2008
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    Default

    Nevermind for now. I just created a new DB and Im going to import all 400,000 old hand histories into the new DB. I got a new computer so it's importing at over 70 h/s so it shouldn't take too long. Somehow my old DB got corrupted I guess. Thanks for the help.

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