Bad tracking my results
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  1. #1
    Junior Member
    Join Date
    Jun 2011
    Posts
    6

    Default Bad tracking my results

    Hello,

    yesterday I cashed in two tournaments, but HEM takes it as non profit and doesnt show any winnings. Do you know why?

    Thanks for help

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Played on which site?

    If PokerStars: Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup


    If it's on a site that has no summaries, or doesn't write to the handhistory file how much you won, in what position you finished, etc. you'll have to manually add those results in tourney--> results--> dataview
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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