Ongame /Bet24/ HuSNG and Shootout 4man HuSNG
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  1. #1
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    Default Ongame /Bet24/ HuSNG and Shootout 4man HuSNG

    Hi there , iv'e searched the forum for any similiar problem but i did not found it so i write a new thread:

    It seems HM (HUD and calculation) has a problem detecting the second round of 4man shootout (i play reg speed, no idea whats up with the Turbos/SuperTurbos) IF I JOIN OTHER'S WINNER TABLE: i mean if i eliminate 1st my opponent , the winner of the other 2 players will join my table when we are ready for the final round and the HUD works normal. BUT if one of the 2 of them eleminates 1st the other and i am the one who have to join the table of the winner of the 1st couple , HUD doesnt detect him. Ive tryed to manualy use table finder to decet him but i couldn't

    And also the winnings are wrong. After i won (tryed both ways: i won 4man when other winner join me and i won when i joined other winner) HM doesnt count at all. None winnings , none losses. When i click refresh the only thing that changes is the time ive played ((

    Please take a look of thees problems.

    Thanks , Regards


    P.S. I forgot to mention other problem i have - when we go to showdown and if i win the hand i cant see villian's mucked cards. I see the board (mucked cards) but cant see opponent's loosing hand
    Last edited by yonchev; 06-18-2011 at 07:32 AM.

  2. #2
    HM Support Patvs's Avatar
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    Ongame mucked cards issue: read, http://forums.holdemmanager.com/rele...ked-cards.html



    Try reimporting the hands into a new database after you've updated to: http://forums.holdemmanager.com/rele...e-release.html


    If that doesn't resolve it, email us a full handhistory of such a shootout to support@holdemmanager.com
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Quote Originally Posted by Patvs View Post
    Ongame mucked cards issue: read, http://forums.holdemmanager.com/rele...ked-cards.html



    Try reimporting the hands into a new database after you've updated to: http://forums.holdemmanager.com/rele...e-release.html


    If that doesn't resolve it, email us a full handhistory of such a shootout to support@holdemmanager.com
    I got this error1 when i try to create new DB no matter version i use. Ive tryed with 1.11.7 internal 2 , interlnal 3 and older versions but all lead to this error with the config file.
    After i click OK i got the second error2 and if i pres ignore , i am on empty DB control pannel (error3).

    What should i do ?

  4. #4
    HM Support Patvs's Avatar
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    Which Operating System, Firewall, and Anti-Virus are you using?

    Reinstall PostgreSQL with the 8.4.8 installer from PostgreSQL: The world's most advanced open source database

    Run a manual Windows Update and install ALL updates.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Cool

    Quote Originally Posted by Patvs View Post
    Which Operating System, Firewall, and Anti-Virus are you using?

    Reinstall PostgreSQL with the 8.4.8 installer from PostgreSQL: The world's most advanced open source database

    Run a manual Windows Update and install ALL updates.
    Thanks for the fast answer. Reinstaling with 8.4.8 doesnt help. Also i got 9.1 just to try with it but now luck

    Win 7 32bit , firewall is off , Nod32 anitvirus
    Win updates all the latest

  6. #6
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    I think i really messed it up since i reinstaled the PosgreSQL thing

    Now even the HM cant start - i got this error and when i click ok we are back to the other error messages with the config file and so on

    please help

  7. #7
    HM Support Patvs's Avatar
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    Try deleting the postgres user first.

    click on Start and go to Programs -> Accessories -> Command Prompt

    * If you are on Vista, rightclick and choose "Run as Administrator".


    A black box should appear. Type 'net user postgres /delete' (without the quotes) and press enter.

    The user is now deleted and you can (re)install PostgreSQL.




    ---



    PM sent
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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    Ok , the hud works fine with the new DB.

    Its just that the winnings are not caclulating properly on theese tourneys.


    Big Thanks to Patvs.

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