hand import issue
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  1. #1
    Member
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    Jul 2009
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    Default hand import issue

    im playing a session today and under the reports tab it said i had won alot more than i actually had. so i tried importing todays HH again and nothing changed. so i purged todays hands, by typing in the date range 6/6 to 6/6 and now im trying to re import todays hands and it puts them all down as duplicates and now todays reports show up blank like i havent played atall.

  2. #2
    You're out! udbrky's Avatar
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    Default

    Try creating a new DB and importing the hands, see if it matches up with 1.0.

    If not, email the hands to me cbirkey@gmail.com

  3. #3
    Tech Support Manager morny's Avatar
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    Default

    If you create a new database and import the hands can you reproduce the problem? If so can you email the original hand histories and a link to this thread to support@holdemmanager.com and well try and reproduce.
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  4. #4
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    Default

    i restarted HM2 a few hours later and it corrected itself - hands imported and correct amount won. is there a reason for this? as the name of the game is bug finding etc.

    would you like me to create a new DB and try to reproduce the problem, see if it happens again?

  5. #5
    You're out! udbrky's Avatar
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    Yeah, see if it does it.

    I've seen times where something doesn't work, until I try to reproduce it for someone.

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