Not able to get stats working when Im not playing
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  1. #1
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    Default Not able to get stats working when Im not playing

    When I first got holdem manager I was able to open up a bunch of tables and check the stats on my opponents and mark them if they where fish or not at the tables .

    About 2 or 3 weeks ago , my stats wont work until I'm sitting at the tables and I have played a few hands .

    This is a burden for me because , I would datamined a hour before each day to get the new fish that are at the tables I haven't seen before and be able to mark them so Im able to wait at there tables .

    I play at Ongame (white bet skin) with holdem manager 1.08 beta 17

    I also have window vista , but have the user control turn off . Im not sure if this has any correlation with the bug with the postgreSQL , but I do know that this problem occurred probably a week before I had error regarding postgreSQl .

    thank you for your time ,

    Matt

  2. #2
    Tech Support Manager morny's Avatar
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    Ongame updated their software so you now need a 3rd party tool to do this
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    when I say that I was datamining the tables , I use ongame hand grabber . I actually always use this tool while Im playing poker , even when Im not datamining .

    If your not talking about hand grabber , please pm me details .

    Thank you,

    Matt

  4. #4
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    so........... should it be a problem if I cant see the stats on my players when Im running hand grabber ?

    Just to repeat what I said before . Is that I used to use hand grabber and holdem manager to get stats on my players and indicate the fish when Im not at the tables .

    So I would datamined and get holdem manger running at the same time and check who where the fish , give them a color note (bc ongame has that feature in there software ) then I would shut down the tables and put myself on the waiting list where I had noted that there was fish at that table .

    Since a few weeks now , I haven't been able to see the stats on the tables when I was not sitting down and even when I was sitting down I had to play like one hand to see the stats pop up .

    I always use holdem manager and hand grabber when Im playing .

    I have 1.08 beta 17

    I hope Im making myself clear

    thank you ,

    Matt

  5. #5
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    also , I was checking hh when datamining with hand grabber and the hands are importing as normal .

    what I dont understand is y arent the stats displaying ? Nothing different happens in hh when Im sitting at the tables while playing ? well is there ?

    Anyways , I really would appreciate some help here

    Thank you

  6. #6
    Tech Support Manager morny's Avatar
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    Where is hand grabber saving the files to?

    And is HM setup to auto import from that same folder?

    If yes do the hands import into HM when you run a report?
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  7. #7
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    OHG is saving the files to OHG database , but I believe it goes in omg textlog first when playing then is transfered to the omg database .

    And HH is auto Importing in these files .

    what do you mean , when I run report ? If you mean if the the hands are Importing when I use OMG when datamining then yes , the hands are Importing

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