HEM is incorrect with game information

[chronicatm]

Hello.

I will multitable for hours, then when I go to review the games in HEM I notice all the information is incorrect. I will play (for example) fifty 45mans and only the ones I cash in will have correct information.

The others will say random numbers for Tourney Size, Finish Position, and Amount of Tables.

It is getting very annoying going into HEM and manually changing these...I have been going to sharkscope and searching for the tournament ID to find the correct information.

Is there a way that HEM can do this correctly?

Thanks everybody.

[chronicatm]

also, I am using the newest version of HEM.

[morny]

Did you manually import the tourney summaries, what site is this for?

[chronicatm]

pokerstars...

so even if i am AUTO importing hands, i STILL have to manually go in and manually import the tournament summary?!...does this mean I have to email PokerStars to get these every tournament I play?

[morny]

We will make this a more automatic process but for the timebeing youll need to manually import them

[chronicatm]

how do i get the tournament summary? do i have to email PokerStars for them??

are they already in my HHs?

[morny]

Email stars