Program won't open

[Bren3485]

Everytime I try to open holdem manager I get an error message saying "An error occurred while leading the Prefs files: Root element is missing." How can I fix this.

[morny]

Can you follow these instructions:

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder
2) Uninstall HM via the Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...demmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/Hm1.08Beta.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder
10) Test if it works again for a while

[Bren3485]

I did steps 1 through 8 and the program was working fine. Then when I switched the conif folders I got the same error message that I had gotten before. Then I switched them back and now it's working fine. Thanks for your help.