You Fix My Problem, I Buy Your Product
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  1. #1
    Junior Member
    Join Date
    Feb 2009
    Posts
    2

    Default You Fix My Problem, I Buy Your Product

    Hi, Your software is great, but I'm having issues with it.

    1st. "Unable To Read Transport Connection..." I sometimes get this. Usually when I restart my computer it fixes it, but somewhere during my poker session when I refer to HEM the error arises again.

    I've tried reinstalling HEM, doing what was advised in the FAQ: using services to start Postgresql, deleting postmaster, looking into Windows firewall to make sure it was off, disabling firewall and antivirus to make sure they weren't interfering with the connection.

    2nd Sometimes, when I click between tabs under cash games I also get an unhandled exception error. Below are the details.

    I tried reinstalling .net framework and this didn't help. Please help me fix these problem. Thanks.




    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
    at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    --- End of inner exception stack trace ---
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    at System.IO.BufferedStream.ReadByte()
    at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3> d__a.MoveNext()
    at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
    at Npgsql.NpgsqlConnectedState.Startup(NpgsqlConnecto r context)
    at Npgsql.NpgsqlConnector.Open()
    at Npgsql.NpgsqlConnectorPool.GetPooledConnector(Npgs qlConnection Connection)
    at Npgsql.NpgsqlConnectorPool.RequestPooledConnectorI nternal(NpgsqlConnection Connection)
    at Npgsql.NpgsqlConnectorPool.RequestPooledConnector( NpgsqlConnection Connection)
    at Npgsql.NpgsqlConnectorPool.RequestConnector(Npgsql Connection Connection)
    at Npgsql.NpgsqlConnection.Open()
    at HoldemManager.Ӓ.ޛ()
    at HoldemManager.Ӓ.ޓ()
    at HoldemManager.ԍ.݈(String ܹ)
    at HoldemManager.ԍ.݇(Object ԗ, TabStripTabChangingEventArgs Ԙ)
    at DevComponents.DotNetBar.TabControl.InvokeSelectedT abChanging(TabStripTabChangingEventArgs e)
    at DevComponents.DotNetBar.TabControl.ᒑ(Object ׹, TabStripTabChangingEventArgs ׺)
    at DevComponents.DotNetBar.TabStrip.ᑞ(MouseEventArgs ׺)
    at DevComponents.DotNetBar.TabStrip.OnMouseDown(Mouse EventArgs e)
    at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at DevComponents.DotNetBar.TabStrip.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    HoldemManager
    Assembly Version: 1.6.0.0
    Win32 Version: 1.6.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    DevComponents.DotNetBar2
    Assembly Version: 7.7.0.0
    Win32 Version: 7.7.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    HMClass
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HMClass.DLL
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    DeployLX.Licensing.v3
    Assembly Version: 3.1.2000.0
    Win32 Version: 3.1.2000.19262
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    Softelvdm.SftTreeNET
    Assembly Version: 2.0.7.0
    Win32 Version: 2.0.7.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
    ----------------------------------------
    Softelvdm.Controls
    Assembly Version: 1.0.0.10
    Win32 Version: 1.0.0.10
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
    ----------------------------------------
    Npgsql
    Assembly Version: 1.98.4.0
    Win32 Version: 1.98.4.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    Mono.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
    ----------------------------------------
    ZedGraph
    Assembly Version: 5.1.4.31904
    Win32 Version: 5.1.4.31904
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
    ----------------------------------------
    Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
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    Default

    You need to follow the FAQ exactly and it will solve the problem, if you only disable the firewall instead of uninstalling it or only half do a step it wont work and will take much longer as youll need to redo it from the start so follow every step exactly
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    Feb 2009
    Posts
    2

    Default

    You're right. I redid it and HEM has been working as it should ever since.
    One more question. I couldn't get Postgresql to start, I still get the "The service started and stopped" message but as I said HEM is working. Could this still be potentially problematic?

  4. #4
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    You shouldnt get that message when its working but if it continues let me know
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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