i don't understand yesterday the software start good but today it can't validate my licence althought i buy it .
i don't understand yesterday the software start good but today it can't validate my licence althought i buy it .
Read: http://faq.holdemmanager.com/questio...rHoldemManager
(check the proxy settings)
Which Operating System, Firewall, and Anti-Virus are you using?
Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
Add exceptions to the windows firewall for those files, even if the firewall is turned off.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here