i am having way too many problems with my hold em manager and would like to return it for a refund. first of all, it took me a whole day to even install, now that i have it installed it doesn't even work properly. i cannot change the preferences that i initially set. when i play heads up, i occasionally get my stats in the top left hand corner instead of my opponents. i wanted to get use to what each number meant so i checked show abrev. and nothing comes up. not to mention when i was multitabling yesterday, the software just shut off and a window box came up saying, sorry there was a problem with HM, it needs to be shut off. ive had so many problems that i get so frustrated that i find myself not even using the software when i am playing. i cant afford the software being the reason for me going on tilt while playing. also, ive only had it for a week, and the reason i bought it in the first place was because the trial version wasn't working. so i figured that if i bought the real version it would install properly. i found out the hard way it wasn't the trial version. so is there anyway i can have the subscription terminated and we can just part ways? i am not trying to give this software a bad review, since the reason i got it was bc a lot of my friends said it was great, but it may just not be for me. i am dissatisfied with the product and would like a refund. thank you.