HEM stopped tracking pokerstars after PS update.
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  1. #1
    Junior Member
    Join Date
    Apr 2011
    Posts
    3

    Default HEM stopped tracking pokerstars after PS update.

    Hi, longtime user of HEM and first time having this problem.

    My HEM/HUD was working perfectly yesterday.
    Today i sat down and started playing and pokerstars was having an update.
    After that HEM stopped tracking hands.

    I have checked already do i have checkmarks on the site options and in pokerstars lobby i have checkmark in saving hand history.
    Also HH is in english.

    I asked help from other forum already,but i did all they told me and it still doesn
    t work.
    I have restared my comp tonns of times already and re-open stars and hem.

    I have no idea where is the problem.

    I am using windows7

    Any help is appreciated.
    Last edited by qbj0hn; 04-22-2011 at 07:53 PM.

  2. #2
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    21,665

    Default

    Which HM version? Please update to latest 1.11.06d

  3. #3
    Junior Member
    Join Date
    Apr 2011
    Posts
    3

    Default

    Yes,i am having the latest version.

  4. #4
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    21,665

    Default

    Last Stars update did not affect HM. It works for me.
    Double-check paths in Stars settings and in HM autoimport list.
    Make sure you run HM and Stars "as admin" (right-click).

  5. #5
    Junior Member
    Join Date
    Apr 2011
    Posts
    3

    Default

    Ty.
    The problem i was having was that PS didnt run as administrator.

    Now all works.
    Last edited by qbj0hn; 04-23-2011 at 12:50 PM.

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