problems with licence.
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  1. #1
    Junior Member
    Join Date
    Nov 2010
    Posts
    19

    Default problems with licence.

    When i sart holdem manager i see the screen of activation like i have the trial version expired ( i have full version for about 4 months)
    when i try to activate i see this error message:
    License Failure Details
    --------------------------------------------------
    4/17/2011 2:27:41 PM
    cz
    --------------------------------------------------

    A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

    DETAILS

    No licenses found in the suggestion cache.

    No compiled licenses found.

    No licenses found in C:\Archivos de programa\RVG Software\Holdem Manager.

    Could not validate license "Small Stakes Edition (SMS-)" in C:\Documents and Settings\All Users\Datos de programa\XHEO INC\SharedLicenses\HoldemManager.lic.
    Serial number not provided.

    Could not validate license "Professional Edition (PRO-WN12V-9W122-EG8H-2SRT)" in C:\Documents and Settings\All Users\Datos de programa\XHEO INC\SharedLicenses\HoldemManager.lic.
    Cannot validate license at server.
    A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = Software Protection for .NET, Email = support@xheo.com)

    Could not validate license "Small Stakes HE/OM (SM2-)" in C:\Documents and Settings\All Users\Datos de programa\XHEO INC\SharedLicenses\HoldemManager.lic.
    Serial number not provided.

    Could not validate license "Professional HE/OM (PR2-)" in C:\Documents and Settings\All Users\Datos de programa\XHEO INC\SharedLicenses\HoldemManager.lic.
    Serial number not provided.

    Could not validate license "Omaha Small Stakes (SOM-)" in C:\Documents and Settings\All Users\Datos de programa\XHEO INC\SharedLicenses\HoldemManager.lic.
    Serial number not provided.

    Could not validate license "Omaha Professional (POM-)" in C:\Documents and Settings\All Users\Datos de programa\XHEO INC\SharedLicenses\HoldemManager.lic.
    Serial number not provided.

    Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Professional Edition (PRO-WN12V-9W122-EG8H-2SRT)" in HoldemManager.
    Could not activate license at server.
    A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = Software Protection for .NET, Email = support@xheo.com)
    Could not activate license at server.
    A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = Software Protection for .NET, Email = support@xheo.com)
    This machine has not been activated.

    Stopped looking for additional licenses.

    System Info
    --------------------------------------------------

    Timestamp: 2011-04-17T14:27:41 / 2011-04-17T16:27:41
    Entry Assembly: HoldemManager, Version=1.11.5.3989, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Archivos de programa\RVG Software\Holdem Manager\
    Platform: Windows XP Professional 32-bit Service Pack 3 [5.1 Build 2600]
    OS Version: 5.1.2600.196608
    CLR Version: 2.0.50727.3620
    Process Bitness: 32-bit
    Culture: en-US / es-ES
    Encoding: Europeo occidental (Windows)
    IIS Available: True
    Machine Code: R762T-WUL3G-TU1DV-TS21M-3N1SF-8ND6E

    Assemblies
    --------------------------------------------------

    Accessibility *
    2.0.0.0 / 2.0 R 3053 for .NET 2.0
    C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

    DeployLX.Licensing.v3 *
    3.2.2000.0 / 3.2 R 3813 for .NET 2.0
    C:\Archivos de programa\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

    DevComponents.DotNetBar2 *
    8.3.0.0 / 8.3.0.0 for .NET
    C:\Archivos de programa\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

    -fr-4jp- *
    3.2.2000.0 / 2.0 R 3614 (GDR 050727-3600) for .NET 2.0 (GDR 050727-3600)


    HoldemManager *
    1.11.5.3989 / 1.11.5.3989 for .NET
    C:\Archivos de programa\RVG Software\Holdem Manager\HoldemManager.exe

    mscorlib
    2.0.0.0 / 2.0 R 3620 for .NET 2.0
    c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

    mscorlib.resources
    2.0.0.0 / 2.0 R 3620 (GDR 050727-3600) for .NET 2.0 (GDR 050727-3600)
    c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

    System
    2.0.0.0 / 2.0 R 3614 for .NET 2.0
    C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

    System.Configuration
    2.0.0.0 / 2.0 R 3053 for .NET 2.0
    C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

    System.Drawing
    2.0.0.0 / 2.0 R 3053 for .NET 2.0
    C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

    System.resources
    2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
    C:\WINDOWS\assembly\GAC_MSIL\System.resources\2.0. 0.0_es_b77a5c561934e089\System.resources.dll

    System.Web
    2.0.0.0 / 2.0 R 3618 for .NET 2.0
    C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

    System.Web.Services
    2.0.0.0 / 2.0 R 3053 for .NET 2.0
    C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

    System.Windows.Forms
    2.0.0.0 / 2.0 R 3053 for .NET 2.0
    C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

    System.Windows.Forms.resources
    2.0.0.0 / 2.0 R 3053 (netfxsp 050727-3000) for .NET 2.0 (netfxsp 050727-3000)
    C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_es_b77a5c561934e089\System.Windo ws.Forms.resources.dll

    System.Xml
    2.0.0.0 / 2.0 R 3082 for .NET 2.0
    C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Seems like our license server is down at the moment. We are investigating it.

  3. #3
    Moderator RDB's Avatar
    Join Date
    Feb 2011
    Posts
    444

    Default

    We had a temporary issue with our server which is now resolved and we apologise for any inconvenience caused. If you have not already done so please try running Holdem Manager again. If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.

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