HM doesnt work anymore
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  1. #1
    Junior Member
    Join Date
    Jul 2008
    Posts
    11

    Default HM doesnt work anymore

    hi!
    I got a problem!
    I just wanted to stars HM today but it doesn´t work!
    after starting software it abpears a window which includes this:

    "An error occurred while loading the Pref files:Name cannot begin with the `1`
    character, hexadecimal value 0x31. Line56, position 6."

    what can I do now?
    it that because i made a new config yesterday which I named 111????

    hope u can help me fast

    Regards

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Backup the prefs.xml file in your Config Folder in HM. Then close down HM, go to the folder and delete the prefs.xml file and restart HM and it should create a default file. Try it now and if it works it appears that file has been corrupted.
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  3. #3
    [Former] HM Support fabio's Avatar
    Join Date
    Jul 2008
    Posts
    2,067

    Default

    Hi Ready82m,

    please backup your HUD files and delete them in the Config folder afterwards.

    For help: http://208.109.95.123/faq/?f=28

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