hand import not complete after reinstallation
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  1. #1
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    Default hand import not complete after reinstallation

    Hi,
    since the latest FTP security enforcements, i decided to delete all my observed hands. But i got alot of troulbe after...

    1. ERROR: All players and hands were still alive after purging.
    - so i had to delete the complete DB and install a new one.
    2. ERROR: I cant reimport my played hands anymore complete. HEM generates thousands of duplicates even though i have deleted the old database, or HEM just doesnt find any files in the folders i want to import from.

    Help needed!

  2. #2
    Tech Support Manager morny's Avatar
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    Follow these instructions

    Open the original database where you purged the hands from. Export the hands from that database http://www.holdemmanager.net/faq/afm...aspx?faqid=173 and then create a new database http://www.holdemmanager.net/faq/afm...aspx?faqid=146 and import the hands into the new database

    So use the export/import option rather than the restore.

    This will get rid of those hands you purged earlier as a new database will force it to recache
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  3. #3
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    Quote Originally Posted by morny View Post
    Follow these instructions

    Open the original database where you purged the hands from. Export the hands from that database http://www.holdemmanager.net/faq/afm...aspx?faqid=173 and then create a new database http://www.holdemmanager.net/faq/afm...aspx?faqid=146 and import the hands into the new database

    So use the export/import option rather than the restore.

    This will get rid of those hands you purged earlier as a new database will force it to recache
    I import exported hands, but HEM cant import them all, i use the same PT3 exported hands when i ran HEM the first time some weeks ago with no probs but now it makes probs.

  4. #4
    Tech Support Manager morny's Avatar
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    email them to morny@holdemmanager.net and ill have a look
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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