Stars wont show on Stars uppon opening
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  1. #1
    HM2 Shark Tank Member
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    Default Stars wont show on Stars uppon opening

    Hello
    After a long time I opened Poker Stars and started to play.
    But there were no stats like they used to be BEFORE I was dealt.

    what am I doing wrong?

    Thanks,

  2. #2
    Tech Support Manager morny's Avatar
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  3. #3
    HM2 Shark Tank Member
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    Default

    v.1.07
    PokerStars
    Win XP
    Import works fine
    Folders setup correctly

    Note:
    Stats appear but only AFTER I'm being dealt one or two hands and HM import them.
    That means I can't perform table selection since I can't see whom am I playing against cuz the stats wont work.

    Thanks for the support.

  4. #4
    Tech Support Manager morny's Avatar
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    Please update to http://www.holdemmanager.com/downloads/Hm1.08Beta.exe and go to Hud Options > Site Options and tick prefetch one hand also make sure HUD options > Disable hud stats when there is no hero is NOT ticked
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  5. #5
    HM2 Shark Tank Member
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    Default

    Did everything you told me to.
    No stats when opening a table.waiting a long time and it wont import that one hand it should have imported.

    Thanks in advance,

  6. #6
    [Former] HM Support fabio's Avatar
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    Default

    You need to add C:\Program Files\RVG Software\Holdem Manager\Importing\HEM Data to your autoimport folders

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