Restore won't work--time to give up and revert to pt3?
Results 1 to 4 of 4
  1. #1
    Junior Member
    Join Date
    Aug 2009
    Posts
    20

    Default Restore won't work--time to give up and revert to pt3?

    I want to transfer all HEM data to my new computer. Using postgre 8.3 on both computers. Backed up to flash drive, removed it safely, moved it to new computer and used restore wizard in HEM. Wizard says restore finished but no players and no stats of any kind appear in HEM. I tried both overwriting and creating new database, but no luck. Been messing around with this over a day now. Can find nothing in faq's to help.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    The backup & restore utility in HoldemManager will only work for SQL 8.4.

    You should instead create a 8.3 .backup file in pgadminIII and then restore it to pgadminIII, read: http://faq.holdemmanager.com/questio...estoreDatabase
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Aug 2009
    Posts
    20

    Default Backup & restore only work with postgres4

    Thank you. But why not advise people in HEM itself that Backup & Restore will only work with v4? Instead we go through the whole process where the wizard tells us that backup and restore have finished? Just a suggestion that could save a lot of time and frustration for your customers.

  4. #4
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    22,519

    Default

    Because HM full install contains Postgre 8.4

Similar Threads

  1. Restore & Import won't work for me
    By hastijoe in forum Manager General
    Replies: 1
    Last Post: 04-03-2011, 10:23 PM
  2. Database Restore Taking a Long Time
    By MHagan22 in forum Manager General
    Replies: 2
    Last Post: 02-21-2011, 07:51 AM
  3. DB restore didn't work
    By ThePokerHH.com in forum Manager General
    Replies: 5
    Last Post: 02-10-2010, 09:14 PM
  4. Replies: 1
    Last Post: 04-30-2009, 05:08 PM
  5. Restore down does not work?
    By jokerdk in forum Manager General
    Replies: 4
    Last Post: 02-12-2009, 04:21 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •