Not importing all hands (rush)
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  1. #1
    Junior Member
    Join Date
    Dec 2009
    Posts
    5

    Default Not importing all hands (rush)

    I was concerned after playing a session that the hand numbers were off so I requested HHs from FullTilt.

    They sent me a HH file with 396 hands and when I imported it only 351 were duplicates (missed 45 hands).

    I was running version 1.11.06b when i first noticed.

    Quickly upgraded to 1.11.06c, played 6 hands and noticed only 5 showed up in sessions.

    I've now had to downgrade back to 1.11.06b as my HUD stopped working with RUSH.


    What could be causing this?

    Thanks

  2. #2
    Moderator RDB's Avatar
    Join Date
    Feb 2011
    Posts
    444

    Default

    There may be a problem with your database.

    Try creating a new UTF Database - http://faq.holdemmanager.com/questio...elete+Database
    Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
    If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
    Export your Hand Histories
    http://faq.holdemmanager.com/questio...6+Export+Hands
    Export Your Notes
    http://faq.holdemmanager.com/images/notes-02.jpg
    Export Your Bonuses and Rakeback Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/...bonuses-01.jpg
    Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
    http://faq.holdemmanager.com/images/...ta-view-01.jpg
    Then can you create a new database http://faq.holdemmanager.com/questio...elete+Database
    Finally reimport all your hands/notes/summaries into the new database and delete the old one.

    If the problem happens again in the new database, please send us a new sample of hands. Please zip and email the problem hand histories to support@holdemmanager.com

    Also when running version 1.11.06c please ensure pre-fetch is selected in HUD Options ---> Site Options to get your rush HUD to work.

    http://forums.holdemmanager.com/mana...-11-06c-2.html

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