paid, haven't recieved, wtf?
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  1. #1
    Junior Member
    Join Date
    Jan 2009
    Posts
    3

    Default paid, haven't recieved, wtf?

    how long after you pay does it take to recieve your serial number to reg your product?

    its been an hour... not pleased.

  2. #2
    Junior Member
    Join Date
    Jan 2009
    Posts
    3

    Default

    Quote Originally Posted by triggaman6 View Post
    how long after you pay does it take to recieve your serial number to reg your product?

    its been an hour... not pleased.
    nvm, emailed roy and sales

    this should be instant

  3. #3
    Junior Member
    Join Date
    Jan 2009
    Posts
    3

    Default

    still haven't recieved my registration code, if its always going to take this long their should be a warning before i buy it imo. when i bought pokertracker 3 it was instant.

  4. #4

    Default

    Don't worry, you will get your code very soon.

    I don't think Roy has been around all day. He puts in 12-18 hour days 7 days a week with Holdem Manager so he deserves some family time every now and then. Again, this is very rare and you will have your code very soon.

    -B

  5. #5
    Junior Member
    Join Date
    Dec 2008
    Posts
    2

    Default

    Quote Originally Posted by triggaman6 View Post
    still haven't recieved my registration code, if its always going to take this long their should be a warning before i buy it imo. when i bought pokertracker 3 it was instant.
    If I recall right there is a warning somewhere that states you will receive your reg code within 12-24 hours.

  6. #6
    Senior Member Al1's Avatar
    Join Date
    Aug 2008
    Location
    Geneva
    Posts
    2,873

    Default

    The key isn't sent automatically like with PT3. Roy do it manually after receiving your email. Roy works every days 7/7, thus it can't take more than 24hours. If he is online when you email him, that just take minutes.

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