Microgaming-Prima issue

[Kelo]

Hello,

I've done everything as stated on the Prima FAQ's but I can't find any player on my database. I play at Eurolinx, by the way.

The thing is that when I'm playing, HM tells me that the hands are being imported, but once I try to filter by players to find myself...nothing, I can't do it, and also on the Reports window.

Thanks.

[morny]

Please use the table finder a couple of times and see does the hud appear: http://www.holdemmanager.net/faq/afm....aspx?faqid=54

[Kelo]

No progress.

I've played some hands at diferent tables, stakes, €, $, etc, but still the same: Auto import seems to work (1 hand imported, and so on), but then I can't see neither the hands nor the players anywhere on HM. Can't figure out what I've done wrong since I have Pacific, Ongame and Betfair hands on that database without any problem.

The table manager doesn't recognise the tables, by the way. Also, I have the poker client in Spanish, don't know if that helps you. I have the lobby client configured to maintain hand histories from last 30 days...

Any ideas?
Thanks

[Hilips]

I play at Eurolinx too and HM works very good, i never had a problem like that. My client is in English, maybe thats it.

[morny]

Email and well arrange a teamviewer session morny@holdemmanager.net

[Kelo]

Fixed, thank you