HEM takes forever to load my last 100 hands

[ata]

I have a core2duo 2.6ghz w/ 4GB of RAM. Whenever HEM is trying to retrieve my own personal hands, it takes anywhere from 1-5 minutes to display them, even if on the Cash Games/Reports tab it's just trying to get 'Last 100' hands. Same thing happens on the 'Hands' tab.

Any idea why this is so slow? I'm running v1.07.

Thanks,
ata

[Al1]

Can you do that and tell me if it changes something:

[ata]

Yes - it loads all hands within seconds now. But how can I get those columns as well with the fast loading time?

[Al1]

Yes - it loads all hands within seconds now. But how can I get those columns as well with the fast loading time?

Currently you can't with your computer, Roy (Programmer) try to find a fix for this issue.

[ata]

What is it about my computer that causes this?

[Al1]

What is it about my computer that causes this?

Don't know, it happens with some customers. That's what Roy is trying to find

[ata]

FWIW it wasn't always like this... only started about a month or two ago. Might have possibly been when I first used the Purge Hands feature to eliminate old datamined hands. I've done a vaccuum/analyze and it didn't help.

[Al1]

FWIW it wasn't always like this... only started about a month or two ago. Might have possibly been when I first used the Purge Hands feature to eliminate old datamined hands. I've done a vaccuum/analyze and it didn't help.

Yeha, that's normal. It's because, in older version, those lines were not here.