Trial Expired
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Thread: Trial Expired

  1. #1
    Junior Member
    Join Date
    Jan 2009
    Posts
    24

    Default Trial Expired

    I had 11 days left on my trial of this software. I was using it today, closed it down, and re-opened it a few minutes later and it told me that my trial had expired.

    What gives?

    I hardly even got to use it and I'm not sure that I want to buy it based on the little experience that I have had with it.

    Is there any way I can get a legitimate trial extension to this buggy piece of software?

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
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    20,888

    Default

    There is software in place to ensure that you get the full 15days so it should never finish early and ive never heard of this happening before, maybe you misread the amount of days left however this software we use dosent allow us to extend the trial so im very sorry that i cant help by extending it further but its simply impossible.

    You can check through the FAQs and ask any questions about the software before you buy it and let me know if i can be of any help
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  3. #3
    Junior Member
    Join Date
    Jan 2009
    Posts
    24

    Default

    Um no.
    I am 110% certain that it expired before I was able to use the full trial.

  4. #4
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
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    Default

    Ok, well sorry about that, well report it to the company that run the verifications to make sure it dosent happen again, i know thats not much help for you in this case.

    Anyway my email is morny@holdemmanager.net so if you do decide to buy and youve any problems setting up ill login and do a teamviewer session to fix your problems because of this inconvenience. Again if i could extend this trial for you i would but its not possible.
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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