The time doesn't match, the data is completely different. The data of No. 6 is counted in the hand of No. 5. The actual start time is 1pm, but the HM3 software shows it is 3am. Please help me solve it.
The time doesn't match, the data is completely different. The data of No. 6 is counted in the hand of No. 5. The actual start time is 1pm, but the HM3 software shows it is 3am. Please help me solve it.
Which site(s) are the hands from? If it is GGPoker, it is a known issue due to them changing their hand history format from UTC to local time, and there is nothing that can be done about it at this time.
Please try all the steps in this FAQ.
If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this thread and your forum name. Ensure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.