Current version of HM3 doesn't show hands that were ran twice on iPoker
Results 1 to 7 of 7
  1. #1
    Junior Member
    Join Date
    May 2020
    Posts
    7

    Default Current version of HM3 doesn't show hands that were ran twice on iPoker

    Basically the title. I'm not 100% sure when this problem started occurring, because previously it worked just fine.
    Initially the HH only showed the 1st ran out of the board, but I think that problem has been fixed for over a year now, but with the last 2 beta releases the hands don't even show up in the tracker. I tried downloading the latest stable release (3.1.36.0), but the problem still persists.

    Edit: Is there a way to download an even earlier version like 3.1.35.0? I would prefer having the hands show up in the tracker rather than having any of the new features since then
    Last edited by Bot6474; 10-09-2024 at 03:28 PM.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,958

    Default

    This issue is a result of the iPoker client not writing the version number and rake in some of the hand history files. This is something that the iPoker developers will need to fix so that future hands can be imported. Unfortunately, there is nothing that we can do to make the previous hands import in the current version, or any of our previous versions. It is not possible for us to import incomplete hand history files.
    - "IMP-454: iPoker cashout hands cannot import due to lack of rake in HH"

    The last comment on that internal HM3 developer ticket IMP-454 from our import QA/Testing Manager on June 21 2024 says that iPoker is working on a fix for this issue.
    - "iPoker contacted me and plan on adding cashout fee/rake to AICO hands."

  3. #3
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,958

    Default

    Quote Originally Posted by Bot6474 View Post
    ....

    Edit: Is there a way to download an even earlier version like 3.1.35.0? I would prefer having the hands show up in the tracker rather than having any of the new features since then
    I just saw that PT4 was recommending some customers roll back to an older version, so I am going to post the link here for you to try. Can you let me know if it helps?

    Here is the previous stable version - https://www.holdemmanager.com/downlo...rsion=3.1.35.0

  4. #4
    Junior Member
    Join Date
    May 2020
    Posts
    7

    Default

    Tried it, but unfortunately the hands still don't show up.

  5. #5
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,958

    Default

    Quote Originally Posted by Bot6474 View Post
    Tried it, but unfortunately the hands still don't show up.
    I should have mentioned that you may need to toggle on the 'allow reimport' setting or import them to a new database. Try steps 3 and 4 with the previous version as instructed here - https://kb.holdemmanager.com/knowled...ixed#re-import

  6. #6
    Junior Member
    Join Date
    May 2020
    Posts
    7

    Default

    Quote Originally Posted by fozzy71 View Post
    I should have mentioned that you may need to toggle on the 'allow reimport' setting or import them to a new database. Try steps 3 and 4 with the previous version as instructed here - https://kb.holdemmanager.com/knowled...ixed#re-import
    Downloaded 3.1.35.0 and reimported the hands, while importing got similar errors:
    12:05:21 C:\HM3Archive\iPoker\2024\10\09\8175748810.xml
    Warning: Invalid rake in hand #11009712091
    Warning: No winner found in hand #11009712091

    Weirdly enough despite the errors, now only the hands that had multiple run outs showed up in the tracker. The number of hands played in each session doubled in the Live Play tab, but after restarting HM3 everything seems fine now.

    Both the normal hands and hands that were ran twice show up and I have the correct number of hands played for each session. I think the hands where someone did all-in cash out, still do not show up, but I don't think those ever did, and that's a much smaller problem, so for my money this did solve the problem.

    Thank you for the help, if you need any additional info feel free to ask, would be happy to help.

  7. #7
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,958

    Default

    Quote Originally Posted by Bot6474 View Post
    ...

    Both the normal hands and hands that were ran twice show up and I have the correct number of hands played for each session. I think the hands where someone did all-in cash out, still do not show up, but I don't think those ever did, and that's a much smaller problem, so for my money this did solve the problem.

    ...
    Thanks for the feedback. This is the behavior that I was expecting/hoping. The RIT hands issue is a 'bug' in HM3/PT4 that should be fixed in our next beta or major release hopefully, but the AICO hands issue is due to missing information in the HH files that IPoker will need to fix on their end before HM3/PT4 can import those hands.

Similar Threads

  1. Replies: 1
    Last Post: 02-07-2017, 12:23 AM
  2. time ran out
    By workit in forum Manager General
    Replies: 1
    Last Post: 08-08-2009, 09:38 AM
  3. Ran a manual vacumn now HE manager doen't work!
    By elb_city in forum Manager General
    Replies: 1
    Last Post: 03-09-2009, 09:49 PM
  4. Holdem Manager Error after Laptop ran out of Battery
    By UBOXER in forum Manager General
    Replies: 9
    Last Post: 12-21-2008, 10:31 AM
  5. Replies: 1
    Last Post: 07-31-2008, 11:51 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •