Notecaddy does not work on WPN.

[TheGambler1]

After a year break, I returned to poker, started playing on WPN, but unlike HM2, NC does not see any hands, does not create notes. HM2 version is 8714, NC version 2.6.0.9. I read the forum and realized that the problem is in the outdated version of NC, that in the latest versions the problems were fixed. But when trying to check for an update, an error message appears, obviously, the update server was disabled. On the forum, I see that you shared a link where users can download the update, but now it also does not work. Please tell me where I can download the latest version of NC for HM2? As a buyer I have the right to receive the latest version of the purchased program.

[jahrumble]

Hello,

The last update for Notecaddy for HM2 is version v.2.9.9013.0

Please open a support ticket and we will provide you this version so you can update Notecaddy to its final version in HM2.

https://support.holdemmanager.com/support/product/19/

Best wishes,

jahrumble

[TheGambler1]

I got and installed this version, but after that my popups with added NC stats do not update in real time, no matter how many hands I play. When the Pokerking client is running, the NC statistics are not updated even in the replayer in the Active Session tab, they are updated only when I reset and re-process all hands or when I analyze any definition during the game. It's as if something is blocking the auto-update when the Pokerking client is running. I tried to enable and disable each NC setting, reset the settings, reinstall HM2 and Postgresql, nothing changes. Also, the problem cannot be in the room, because they have not changed the hand format for a long time, HM2 works without any problems. I don't believe that I was the only one who had such a bug with the latest version of NC, please tell me what the problem could be?