In nl holdem cash, when I open tables that have the same name even if they have different table numbers (e.g. Pizza 12345 and Pizza 45677) the HUD does not work, disappears from both tables or works alternately.
In nl holdem cash, when I open tables that have the same name even if they have different table numbers (e.g. Pizza 12345 and Pizza 45677) the HUD does not work, disappears from both tables or works alternately.
Hello,
I'm sorry to hear you're having issues with the software, and I apologize for the delay in reply.
- Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Please update to our latest beta version 3.1.36.1 of HM3 from this link if you haven't yet.
- Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
- Launch your poker client(s).
If you continue to have problems:
Please see our HUD Troubleshooting Guide and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.
Regards,
Fozzy71
Customer Support
Hold'em Manager