HM3 not registering Stars hands and no HUD
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Mar 2009
    Posts
    13

    Default HM3 not registering Stars hands and no HUD

    My import settings are all correct as far as I can tell but HM is not showing any hands.
    My HH are being saved into the default location and Live mode seems to be registering that hands are being imported but has no hand information.
    No sign of any hands in reports. Please advise.
    Thanks in advance.
    Attached Images Attached Images

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,958

    Default

    I apologize for any inconvenience caused by the software issues and the delayed response. Regrettably, I was hospitalized for part of August and subsequently off work for the rest of August and most of September due to personal health issues.

    If you have already played some hands for that site and the HUD was working, you just need to switch the active player and/or create an alias if you play multiple sites, as instructed in this guide.

    If you continue to have problems:

    - Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Please update to our latest beta version of HM3 from this link.
    - Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
    - Launch your poker client(s).

    If none of that helps:

    Which specific site/games are you having HUD problems at? Can you see the recent/current hands for the player in the Reports or Live Play view when playing?

    Please see our HUD Troubleshooting FAQ and if you continue to have problems please send the requested screenshots, logs, and hand history files in a new support ticket as instructed at the end of the FAQ.

Similar Threads

  1. Problem with HM3 not registering my bountys
    By heor1 in forum HM3 General Support
    Replies: 1
    Last Post: 01-22-2021, 01:03 PM
  2. stars: 1st hand initially not registering in hud
    By jerseys in forum Manager General
    Replies: 7
    Last Post: 12-30-2012, 10:45 PM
  3. Replies: 1
    Last Post: 06-18-2011, 02:20 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •