HM3 won't initialize the parser?

[ffalkner]

Hi and good day,

Suddenly out of the blue I get the following error message when opening HM3. I'm using a paid older version of the software.

I've tried uninstalling and re-installing.

See the attached image.

What could be the problem?

[ffalkner]

Hi and good day,

Suddenly out of the blue I get the following error message when opening HM3. I'm using a paid older version of the software.

I've tried uninstalling and re-installing.

See the attached image.

What could be the problem?

[fozzy71]

Please try to configure your network settings to use Google Public DNS as instructed here - https://developers.google.com/speed/...dns/docs/using

If you continue to have problems:
​
a) What is your IP Address/Info here - https://www.whatismyip.com/

b) Reproduce the issue and send us log files as instructed here - https://kb.holdemmanager.com/knowled...les-to-support