The playback has a problem
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Jul 2024
    Posts
    1

    Default The playback has a problem

    The replayer in my poker software has worked fine for years, but has suddenly stopped opening when I double-click a hand or right-click and select "Replay" or "Replay All". To be clear, the replayer isn't opening at all - it's not opening on another screen or off-screen, it's simply not opening.

    I've made sure my Windows 10 operating system is fully up-to-date, and I've reinstalled the poker software (HM2), but the issue persists. This means I can no longer review my past hands, which is a major problem.

    Does anyone have a suggestion or fix for this issue with the replayer not opening?

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,859

    Default

    Unfortunately, HM2 support ended on Dec 31, 2020. The only thing I can see in my notes that might possibly help is:

    Please close HM2 and delete the files in the following folder:
    - C:\Users\UserName\AppData\Roaming\HoldemManager\Co nfig\Replayer
    - If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+


    If none of that helps you will need to upgrade to HM3 for future technical support. You can read more about the HM2 End Of Life here.

Similar Threads

  1. Hand card playback problem
    By AK007 in forum HM3 General Support
    Replies: 1
    Last Post: 11-24-2020, 10:58 AM
  2. Playback Layout
    By felipebolfe in forum Feature Requests and Feedback
    Replies: 1
    Last Post: 02-20-2019, 10:04 AM
  3. Hud keeps resetting in playback mode
    By Alexnorge in forum General Support
    Replies: 1
    Last Post: 05-29-2013, 09:14 PM
  4. my session stats during playback
    By hemfan in forum Manager General
    Replies: 5
    Last Post: 05-26-2011, 07:15 AM
  5. Replies: 2
    Last Post: 02-13-2009, 01:36 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •