- Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Please update to our latest beta version of HM3 from this link -
https://www.holdemmanager.com/downlo...3&channel=beta
- Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
- Launch your poker client(s).
Please ensure you have the proper
preferred seat setting in the WPN client, and that the HM3 - Tools - Site Settings... - 'My Seat' options match your WPN settings.
1) Open one Table, and play at least one hand for HM3 to import and update the HUD to show your Hero data*.
2) Manually adjust the positions for each player if necessary and save/lock the layout as instructed in this FAQ -
https://kb.holdemmanager.com/knowled...e-up-correctly
3) Now you can open further tables but you will always have to play at least one hand for the stats to be moved to the correct positions.
*Make sure you always wait until AFTER you have played a hand and see your own 'Hero' HUD before moving any HUD panels. Do NOT adjust HUD positions if you see the HUDs appear before you have played your BB.
If you continue to have problems please reproduce the issue and screenshot the tables/HM3 and your PokerStars/HM3 preferred seating settings, then send new logs, screenshots, and hand history files in a support ticket as instructed at the bottom of this FAQ -
https://kb.holdemmanager.com/knowled...shooting-guide