Tournament Summaries don't import on ACR (WPN)
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Feb 2015
    Posts
    4

    Default Tournament Summaries don't import on ACR (WPN)

    I've played about a dozen tournaments there now and my tournament graph is a horizontal line. I have the right auto import folders selected. Any ideas?

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,836

    Default

    Quote Originally Posted by stinbag View Post
    I've played about a dozen tournaments there now and my tournament graph is a horizontal line. I have the right auto import folders selected. Any ideas?
    Are you sure that ACR is saving the tournament summary files, and that HM3 is properly configured to auto-import the summary files from the same ACR summaries folder?

    1) Restart the computer.
    2) Uninstall/Reinstall your WPN poker client.
    3) Update your WPN poker client and close it
    4) Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
    5) Launch your poker client(s).

    If you continue to have problems:

    Try creating a new folder on your computer such as C:\WPNHands and C:\WPNTourneys then set your WPN client to save both the hands/results here in their settings/options and set HM3 to Auto Import from there in the Tools - Site Settings - Auto Import Folders menu.

    Please ensure that you remove all the auto-import folders that are not being used for the default hand history path of the site. Having duplicate paths for the same site can sometimes cause the HUD to fail, even if the hands are being imported to the database.

    If none of that helps please reproduce the issue and screenshot the tables/HM3 then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of this FAQ.

Similar Threads

  1. ACR Tournament summaries
    By Radford999 in forum HM3 General Support
    Replies: 1
    Last Post: 05-24-2023, 08:27 AM
  2. WPN ACR Tournament Summaries
    By kasspav in forum HM3 General Support
    Replies: 14
    Last Post: 03-22-2021, 10:20 AM
  3. HM2 Shows Incorrect Game formats for WPN/ACR
    By kidkash in forum General Support
    Replies: 1
    Last Post: 02-02-2018, 08:14 PM
  4. WPN ACR results don't work
    By RunBad4Life in forum General Support
    Replies: 1
    Last Post: 07-11-2017, 04:56 PM
  5. Uploading tournament summaries for WPN MTT's?
    By 3steptrap in forum General Support
    Replies: 4
    Last Post: 02-19-2015, 02:35 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •