This is an announcement that on December 31st, 2024, support and maintenance of the 32-bit version of Holdem Manager 3 will end.
Below you can see most common questions and answers:
Q1: What does End-of-Life (EOL) mean for the 32-bit version of Holdem Manager 3?
A: End-of-Life (EOL) for the 32-bit version means that it will no longer receive updates or support after December 31st, 2024.
Q2: Will my 32-bit version of Holdem Manager 3 still work after December 31st, 2024?
A: Yes, the 32-bit version will continue to function after December 31st, 2024. However, it is recommended to switch to the 64-bit version to avoid potential issues related to poker site and operating system updates.
Q3: How do I switch to the 64-bit version of Holdem Manager 3?
A: Users running the 64-bit version of Windows will automatically receive the 64-bit version of Holdem Manager 3. No additional steps are necessary. If unsure, check your operating system architecture and contact our support for assistance.
Q4: Why is Holdem Manager 3 transitioning away from the 32-bit version?
A: The decision to phase out the 32-bit version is based on industry trends, technological advancements, and to ensure we can focus on delivering the best possible experience for our users on modern systems
Q5: What happens if I continue using the 32-bit version after EOL?
A: While the 32-bit version will still work, it will not receive updates. This could lead to compatibility issues with poker site updates or changes to your operating system. We strongly recommend switching to the 64-bit version before the EOL date.
Q6: Will there be any cost associated with switching to the 64-bit version?
A: No, the transition to the 64-bit version is seamless and free of charge for existing users. Simply ensure you are running a 64-bit version of Windows to automatically receive the 64-bit Holdem Manager 3.
Q7: How can I get further assistance or clarification regarding this transition?
A: For additional help or clarification, please contact our support team at firstname.lastname@example.org. We are here to assist you throughout this transition process.
Note: The information provided in this forum post is subject to change. Please check our official communications and website for the latest updates.