Forgot password - no email
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  1. #1
    HM2 Shark Tank Member
    Join Date
    May 2009
    Posts
    34

    Default Forgot password - no email

    I tried to login into HM3 and it says my password doesn't work. I then tried inputting my email address to receive a recovery email, but I don't receive anything. Whom can I contact to get further help? Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    Please try using a different browser. Do not use Internet Explorer or a browser that blocks scripts and please clear your web cache - https://www.pcmag.com/article/333441...on-any-browser

    If you are still having problems editing your profile information on the new site please try using our old site here instead - https://www.holdemmanager.com/store/myAccount.php

    If none of that helps please email your details/questions to sales@holdemmanager.com and ask them to change the password, make sure it works, and then send you the new password with steps to change it once you get logged in.

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