Dealer button not at the right place on the new replayer
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  1. #1
    Junior Member
    Join Date
    Nov 2020
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    3

    Default Dealer button not at the right place on the new replayer

    2023-12-05 09_49_07-.jpg

    Hello all,

    On the new replayer the dealer button is quite often at the wrong place. Anything to do to resolve this ?

    Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
    Posts
    32,838

    Default

    Which specific site/games are you having Replayer problems at?

    - Please enable the Tools - Settings - Feature Logging -**[x] 'Replayer' and [x] 'Parsing' - OK.
    - Please reproduce the issue and screenshot the replayer/HM3 then send the requested logs, screenshots, and original hand history files* in a support ticket as instructed at the bottom of this FAQ - https://kb.holdemmanager.com/knowled...shooting-guide

    * Collect and attach the original hand history files in addition to the logs, configs, and screenshots:
    - Please find one of the specific problem hands in one of the HM3 'Reports' that does not replay properly.
    - Right-click - 'Export' the hand to a file on your \Desktop.
    - Right-click - 'Export (.ohh)' to another file on your \Desktop.
    - Please Zip* and attach those hands for us to test with.

    *When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 250MB please upload them to a file hosting site and copy/paste the download link directly into the support ticket email.

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