Ignition hand grabber could not be downloaded from server
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  1. #1
    Junior Member
    Join Date
    Nov 2023
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    1

    Default Ignition hand grabber could not be downloaded from server

    Need help with downloading ignition hand grabber for HM3. When i try to click enable ignition hand grabber it says down the bottom of hm3 that it is downloading, then a few seconds later a (retry) appears next to it and i get a pop up message saying

    "Ignition hand grabber could not be downloaded from server. Please check your internet connectivity and restart hm3 to retry."

    Tried everything pls help

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,857

    Default

    - Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Restart your computer fully.
    - Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/downlo...3&channel=beta
    - Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
    - Launch your poker client(s).

    If you continue to have problems:

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

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