I have now for a long time had a problem with HM3 freezing. It happens every time I play. Usually within two hours of play OR every time I have a break in play (leaving tables, have a pause and then starting up tables again). The HUD still works though, it is just the main window that freezes so that is why I have put up with the annoyance of the freeze. I have numerous times sent in the automatcic log report. I don't know if you can track those or if you need new log reports.