Net Won w/ Rakeback and Bonuses show incorrect amount
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  1. #1
    Member
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    Jan 2015
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    35

    Default Net Won w/ Rakeback and Bonuses show incorrect amount

    Hey,

    In my database there is a difference between the following numbers
    1. Net won + bonuses
    2. Net won w/ Rakeback and Bonuses (I dont get rakeback, only bonuses)


    Here are the numbers
    1. 791,29 + 408,85 = 1200,14
    2. 1270,66

    These numbers should be the same am I correct? If so why do they show a different amount.
    Please find the attached screenshots below

    Regards

    Luuk
    Attached Images Attached Images

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    Default

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HMT-7024 Is Resolved" in the subject line and body of the email.

    HMT-7024: 'Net Won w/ Rakeback and Bonuses' not totaling properly in Report, and doesn't match the Graph

    The “Net Won w/ Rakeback and Bonuses” stat will only show a bonus if the bonus has the same date as the latest hand in the DB. And if you then import hands with a new latest date, that bonus will disappear from the report.

    The Graph won’s show a bonus if:
    - the date of the bonus is at least one day earlier than the date of the earliest hand in a DB
    - the date of the bonus is at least one day later than the date of the latest hand in a DB

    If the date of the bonus is on a date, for which there aren’t any hands in a DB, but that DB has older and younger hands, the bonus will show on the graph.

    Bonus showing or not showing has nothing to do with the actual recency of hands, with today and yesterday, but with the latest date in the database.

  3. #3
    Member
    Join Date
    Jan 2015
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    35

    Default

    Thanks for the reply.

    Hope this gets resolved soon. The report for this stat shows a number that is too high. So it doesnt seem a stat is missing, but more that somehow the number shows incorrect (too high)

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