PokerStars / Migration from EU to DE (GER) / HM3 doesn't work
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  1. #1
    Junior Member
    Join Date
    Jun 2020

    Question PokerStars / Migration from EU to DE (GER) / HM3 doesn't work

    Hello there,

    Germany players had to migrate from to, which I did. I have set up the new PokerStars software as follows:

    • playing & global language in english
    • save playing history in english
    • changed default history folders to the ones from where HM3 currently imports the history
    • selected preferred seats & always auto-center me

    But HM3 is still not working, what's wrong? I am grateful for any help.

    Best regards!

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    HM Support


    Try creating a new folder on your computer such as C:\StarsHands and C:\StarsTourneys then setup PokerStars.EU to save both the hands/results in their Settings - Playing History - Hand History and Tournament Summary menu and setup HM3 to Auto Import from there in the Tools - Site Settings - Auto Import Folders menu.

    Make sure you 'Remove' all the unused PokerStars.DE auto-import folders for the site's default hand history path.

    If you continue to have problems:

    Please see our HUD Troubleshooting FAQ and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.

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