Notecaddy HEM2 ERROR
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  1. #1
    Senior Member
    Join Date
    Jul 2011
    Posts
    176

    Default Notecaddy HEM2 ERROR

    Hey guys I've just started using HEM2 on my new pc but when I try to run NC there is this error:
    https://i.gyazo.com/230d64993eb9dd79...d13e2ea44c.png

    what do I do?

  2. #2
    Super Moderator
    Join Date
    Jan 2012
    Posts
    246

    Default

    Hello,

    It seems Notecaddy is not up to date for you to be getting that error.

    You need to be running the NCv2.9.9013.0 version. This is the last stable release of NC for HM2. There will be no more updates since HM2 and NC for HM2 have reached the end of life cycle. Be aware that future poker clients updates might break functionallity in HM2/NC at some point.

    In order to get the update for NC that you need please open a support ticket so we can share it with you as well as help you get it sorted. We will get back to you as soon as we get your ticket.

    Best wishes,

    jahrumble

  3. #3
    Super Moderator
    Join Date
    Jan 2012
    Posts
    246

    Default

    Hello,

    It seems Notecaddy is not up to date for you to be getting that error.

    You need to be running the NCv2.9.9013.0 version. This is the last stable release of NC for HM2. There will be no more updates since HM2 and NC for HM2 have reached the end of life cycle. Be aware that future poker clients updates might break functionallity in HM2/NC at some point.

    In order to get the update for NC that you need please open a support ticket so we can share it with you as well as help you get it sorted. We will get back to you as soon as we get your ticket.

    Best wishes,

    jahrumble

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