Notecaddy popup shows offscreen

[fast11375]

I just switched HM3 to a new windows 11 computer. With an external monitor, I noticed that the notecaddy popup goes off screen (see attached image). The other HM3 popups does not have this issue. Anyone know how to fix?

Screenshot 2023-04-01 235638.jpg

[jahrumble]

Hello,

I was not able to replicate your issue. Also using an external monitor.

On my side the player overview popup is showing even when, as you did, the table is right at the edge of the screen.

Please try the latest release of HM. Go to Settings - General - Prompt for beta updates, tick on. Then go to Help - Check for updates. It will update HM to v.3.1.29.8868.

Check if with this version the issue still happens. If it does, please open a support ticket so we can investigate further why it happens on your side.

Also compare the behaviour in live games and in replayer. Does the same issue happen on replayer?

Let me know what poker rooms you are playing on as well. At some point we can try to fully reset Notecaddy to understand if it corrects the issue for you. We will need to back up your HUD and any custom definitions you are using first. For now lets leave that as if needed only.

Let me know how it went,

Best wishes,

jahrumble