Error after update, uninstall and install not working
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  1. #1
    Junior Member
    Join Date
    Mar 2023

    Default Error after update, uninstall and install not working

    tried to uninstall and install latest version, but these errors appear: (screenshot4)

    and this error (screenshot1) was after update and still happening after the previous error

    tried a lot of things like, update windows, c++, cefsharp, net framework.... and nothing change.
    Attached Images Attached Images

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    HM Support


    The error you are experiencing is because of an issue with the installation on your machine. This is usually caused by security software or one of the dependencies being corrupt or missing. *If you send us your HM3 log files, we can try to give you more precise instructions, however, the following steps should ensure the integrity of the HM3 installation.

    - Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Uninstall all Microsoft Visual C++ 2013 Redistributable (x86) installations and browse to 'C:\Program Files (x86)\Holdem Manager 3' and double-click the HM3Downloader.exe file.

    If none of that helps please reproduce and screenshot the error then collect, zip and attach your \Desktop\HM3logs files, along with the screenshots and details of what steps preceded the error to a support ticket -

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