Player names ignored for data gathering on Winamax
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  1. #1
    Junior Member
    Join Date
    Oct 2012
    Posts
    13

    Default Player names ignored for data gathering on Winamax

    Hello,

    I have 2 players on winamax for who I don't get proper data/HUD.

    Player names:

    Incognito_55 (gets recognized each time as a new player on an anonymous table and has a hud as such, can't find player in database)
    100. (I don't even get a hud on this one but i can find him in the database afterwards)

    It works fine when I import on HEM2.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
    Posts
    32,814

    Default

    This is a known issue that we already fixed internally:

    IMP-687 - Winamax: Investigate handling "Incognito" names which are not anonymous

    This issue has been documented in detail and provided to the developers to resolve. These changes should be available in the next gold beta release. You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can check for new updates via the HM3 - Help - 'Check for updates...' option. You can also check for updates and release notes in our HM3 Releases forum or in our Release Notes FAQ.

    Note: You will have to 'force reimport' the hands after the update, or import them to a new database as instructed on steps 3 and 4 of this guide.

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