Dear support:
I have installed HM3 on 2 computers, now i am going to have a new one. How can i switch the HM3 in the new one?
when i was using HM2 i can reset profile in my license management , but i can not find this setting in HM3.
many thanks
Dear support:
I have installed HM3 on 2 computers, now i am going to have a new one. How can i switch the HM3 in the new one?
when i was using HM2 i can reset profile in my license management , but i can not find this setting in HM3.
many thanks
To login to your HM3 account on the new machine you have to open the HM3 - Help - 'My Licenses...' menu and login if prompted, or click the email address in the upper right and switch to your HM3 account email.
2023-01-18_07h23_45.png
If you continue to have problems: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.
Note: To transfer the HM3 database and settings from one PC to another:
- Please create an HM3 backup via the Tools - 'Backup Database...' menu.
- Transfer that file to your new PC via removable media/storage such as a USB flash drive.
- Restore it via the Tools - 'Restore Database...' menu.
- See this guide for more detailed instructions - https://kb.holdemmanager.com/knowled...ckup-databasee