HM3 HUD Loading Slow
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  1. #1
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    Jun 2014
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    Default HM3 HUD Loading Slow

    Recently since about the start of October, I've been having issues with the HUD loading very slow both on tables (PokerStars MI) and in the HUD replayer. I do have a big database / quite a few popups / NoteCaddy defs etc, but it's nothing my PC shouldn't be able to handle (Ryzen 5900x ... M2 SSD ...) . My cruddy laptop with a way less powerful i5-1135G7 and my other laptop with a Ryzen 4800h were running the same database/definitions fine for the most part as recently as early to mid September.

    I've also been having to completely close HM3 and restart it mid session sometimes due to HUD only coming up on some tables but not all, or all of a sudden not loading my popups.

    Going to try downgrading to 3.1.24.0 to see if my issues are resolved, I really don't have time to troubleshoot or submit a ticket if I can get the old version working... but something definitely is up with the new version.

  2. #2
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    Jun 2014
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    Dropped down to 3.1.24.0 ... managed to salvage my config settings from an old backup I did in 3.1.24.0 ... things seem to be working smoothly thus far.

  3. #3
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    HM Support
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    If you have the issue again when you update to 3.1.25.0+ please send us your logs and details of the issues via the HM3 'Send Feedback' system or you can send the logs manually.

  4. #4
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    Upped to the latest beta version 3.1.24.8612 because 3.1.24.0 was having stability issues. If the issues continue looks like I may have to go back to 3.1.25.0 and try and troubleshoot...

  5. #5
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    Jun 2014
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    Started having issues with that version too ... I just wiped my PC and going back to Win 10 instead of 11 and to HM3 3.1.25.0 ... hopefully this will solve the issue. I will be back of course if the problems persist (hope not!)

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