I import some GG poker HH into hm3, it showed "No player were found" when i click select player.
I import some GG poker HH into hm3, it showed "No player were found" when i click select player.
Hi, i imported some HH into HM3 (empty database), it showed "no player were found" when i click select player. pretty sure the hands was successfully imported because it has someone's (one random one player) stat on the Reports. Thanks
c982f4004b4a5f1c283b0047f1b5d9f5.png
Please update to our latest beta version* 3.1.24.8536 of HM3 from this link if you do not have it installed yet.
*Note: You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can check for new updates via the HM3 - Help - 'Check for updates...' option. You can also check for updates and release notes in our HM3 Releases forum - https://forums.holdemmanager.com/forumdisplay.php?f=278 - or in our FAQs - https://kb.holdemmanager.com/knowled...-release-notes
Please try to create a new small/test database: File - New Database then manually import some of those problem hands via File - Import Folder.
If you continue to have problems: Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ with a link to this thread and your forum name. Ensure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
p.s. If you make a post on our forums and do not see it right away, please do not post it again and again. Our forums have automated moderation for possibly malicious posts and your multiple threads all went into the moderation queue to be manually approved.
Hi
I have the same problem and I am using version 3.1.25.0
I can't select the opponents from the list although I import hands with them